adda7 App Privacy Policy and Information Security

4 types of information: what the adda7 App collects

Not all information is the

We divide into four: devices, usage, account, and payment

Android version, IP address, browser, and session time are part of device data; in usage data you can see which page you opened, how long you stayed, and which features you tapped

Account data includes name, phone number, email, and verification information; payment data is limited to transaction references from bKash, Nagad, and Rocket, and the same rule applies to Dhaka-based top-ups

Legal basis: why data-protection is lawful

Nothing is taken without consent

Processing is based on these three bases: keeping the account active, maintaining security, and providing support

Fraud-prevention logs are stored to prevent fraud; this works the same for regular users in Bangladesh.

Where is consent required

Notification, cookies, and profile updates require separate consent

Contractual requirement

Minimum information required for login, verification, and support

How data is used after adda7 Login

Data is not stored; it works

Main uses are to keep the account secure, detect fraud, and remember preferred settings

Many Dhaka users verify quickly with bKash, so the support team quickly checks that flow and keeps separate logs to reconcile payments when using Nagad or Rocket, but personal information is not unnecessarily shared.

With whom it is shared: partners and processors

Not all partners are equal

Limited data is sent for hosting, security, and payment verification

We only share the data necessary for work with third parties; no unnecessary tracking or separate advertising profiling is performed.

If any processor holds data, their contract has the same data-protection standards

Cookies and tracking: small files, big controls

Cookies are for remembering only

These keep login sessions, language preferences, and security checks.

Three types of cookies are used: essential, analytical, and feature-based; if the first is disabled, the site won't function properly, the other two you can control.

Tracking on or off

Controls can be changed from browser settings

International transfer: where data goes

Data does not roam indefinitely

Where the servers are located is bound in security agreements

If data goes outside the country, encryption and contract-based protections exist; Bangladesh users' records are kept under separate access controls, so information is not unnecessarily exposed outside Dhaka

Transfers are for support, logging, and backups

Your rights: control from adda7 Register in hand

Rights aren't just words

View, fix, delete request, object, and withdraw consent possible

To send a request Contact page Use it, or adda7 Login View profile data if the account has an old phone number, support updates in verification step

How to request

Start from email, support ticket, or account panel

How long it takes

Typically responses arrive within 7 to 30 days

Data retention time: a 3-level rule

Not all data is deleted at once

Account data, financial logs, and security logs kept separately over different periods

Inactive accounts keep only essential records; unnecessary parts are removed quickly when not legally required

Data is controlled in 3 levels, so both security and transparency remain

Contact and complaints: where to find support

If problems arise, don't stay silent

Privacy questions, permissions, or data corrections, help is available

Contact page Send a message, or adda7 Help If not satisfied with the reply, continue the complaint on same ticket

adda7 App's data-protection questions answered straightforwardly by the team

Register Login

Common questions about adda7 privacy